Frequently Asked Questions

In 90% of cases, a professional deep extraction can restore even heavily soiled carpets to near-showroom condition. With 20 years of experience in Swansea & Gower, we specialize in high-heat restoration that removes deep-seated grit, often saving clients thousands of pounds in replacement costs.

Our industrial-grade extraction machinery removes significantly more water than standard cleaners. Even in the humid coastal air of Mumbles or the Gower, most carpets are touch-dry within 2 to 8 hours.

We use specialized pH-balanced cleaning solutions specifically for wool and delicate natural fibers. We never use high-alkaline chemicals that can cause "browning" or shrinkage.

In most cases Yes, we use enzyme-based treatments that break down odors at the molecular level rather than just masking them. This is essential for maintaining luxury upholstery in homes with pets.

Cheap services often use DIY-style machines that leave carpets soaking wet and full of sticky chemical residue, which actually attracts dirt faster and can also cause black mold. Our process uses industrial heat and high-pressure suction to leave fibers truly clean and residue-free.

We clean, strip, seal and polish a variety of hard floors. Such as natural stone including: Slate, Marble, Travertine, Porcelain, Limestone. We also clean non stone hard flooring such as, Amtico, Quarry Tile, Vinyl, Ceramic and more.

Yes our products are safe and much the same in safety grade as your washing liquids or laundry cleaning solutions. Obviously though none should be digested.

For high-traffic general cleaning areas in homes across Swansea or the Gower, we recommend a professional deep clean every 12 months to prevent dirt, soil and dust from wearing down the fabric and is in line with what carpet manufactures recommend to keep them in top condition. Some issues will need immediate care, such as spills/stains and general home mishaps.

We prioritize our regular clients for emergency spots and spills. Many of our clients join our 'Clean Home Savings Club' specifically for the peace of mind that comes with free emergency call-outs. We operate 7 days a week but recommend booking in advance to avoid disappointment.

As a local specialist with 20 years in Swansea & Gower, my reputation is on the line with every job. You get the same expert—me—every time, rather than a different trainee sent by a franchise.

I cover the whole of Swansea & Gower, including: Mumbles, Langland, Caswell, Mayals, Newton, West Cross, Sketty, Killay, Upper Killay, Dunvant, Penclawdd, Uplands, City Centre, Morriston, Llansamlet, Clydach, Gowerton, Derwen Fawr, Bishopston, Three Crosses and more. Gower areas covered include: Pennard, Parkmill, Ilston, Reynoldston, Scurlage, Llangennith, Crofty, Penmaen, Horton, Three Cliffs among others around the SA3 area.